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How do I manage my devices?

Number of views : 1
Article Number : KB0011874
Published on : 2018-01-02
Last modified : 2018-01-02 15:26:18
Knowledge Base : IT Public Self Help

To manage your currently enrolled devices, or to add a new device, visit the self-registration portal. (You will need to have a registered device handy to complete this process.)

When you see the Duo management window, you may see a small blue banner that informs you of an authentication request. Do not accept this authentication request. Click cancel on the blue banner.

Then, click on My Settings & Devices link within the Duo management window. Once at the My Settings & Devices menu, you will need to use a second factor authentication method to make changes or add devices.

The university strongly recommends that you enroll more than one device in this service. This way, if your device becomes lost, stolen, or reset to factory conditions you will be able to use a backup device to re-enroll the affected device.




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