Can a Recipient Respond to a Secure Message?
Number of views :
4
Article Number :
KB0011725
Published on :
2023-01-05
Last modified :
2024-01-23 20:01:53
Knowledge Base :
IT Public Self Help
Yes, recipients are provided a reply-to address in the email they receive when a secure message is sent to them.
This address can be especially useful if the secure message isn't available to them: The sender may have accidentally used an incorrect UT EID in attempting to contact the desired recipient. When asking about such a situation, please be sure to include your correct UT EID in case of that confusion.
Of course, the reply-to address can also be used for substantial responses to the secure message, including requests for more information.
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