Current Staff, Faculty, and Students

If you are a current staff, faculty or student, please use the UTexas wifi network. For more information, please visit KB0010997.

Visitors to Campus

Visitors to campus have two options for Wi-Fi Internet access:

1. utguest:  no account needed
2. eduroam:  account at participating institution needed

How to use utguest

1. From your Wi-Fi settings, select utguest from the list of available networks

That's it, no accounts, codes, coupons, or click-throughs needed.  utguest is an "open Wi-Fi network", meaning there is no encryption support or means of contacting you if there is a problem with the device.  Learn more at https://utguest.org.

Limited support for connecting your devices is available from the ITS Service Desk (512-475-9400, help@its.utexas.edu).  Note the restrictions below.

How to use eduroam

Refer to instructions from your home institution-- they may be manual or utilize installer software.  In general:

1. From your Wi-Fi settings, select eduroam from the list of available networks
2. Your device will prompt for username and password. Typically of the form: jdoe@someschool.edu
3. You may be asked to accept/trust the eduroam certificate
4. For UT Austin persons traveling to other institutions, instructions are in https://network.utexas.edu/eduroam.

Contact your home institution for support connecting your device.  Note the restrictions below.

Restrictions

• All usage is subject to the university's Acceptable Usage Policy and is monitored by the Information Security Office.  Devices may be quarantined for any reason.
• Device must support one of: 802.11a/g/n/ac
• The utguest network enables basic Internet access.  Visitors may use Virtual Private Networks for network services beyond web and VPN.  Allowed traffic includes:

• The eduroam network enables basic Internet access and few other ports.  Visitors may use Virtual Private Networks for network services beyond web and VPN.  Allowed traffic includes:

• This public wiki page compares VPN offerings.  Note, TCP based VPN services may be required due to use of carrier grade Network Address Translation (NAT/PAT).  For example, many OpenVPN derivatives will offer TCP as a transport option which should be chosen over UDP.
• Bandwidth rate limits are in place to maintain adequate service levels for all users.

  utguest	25Mbps
  eduroam	75Mbps
  utexas	no limit, prioritized

• The university does not restrict content on these networks.
• These networks are not part of the university's network, and may lack access to university resources.
• In accordance with state law and UT System rules, UT Austin students, faculty, and staff may not use utguest. University services have been blocked or limited from utguest and eduroam, and are monitored by the Information Security Office to ensure compliance.  Devices may need utguest deleted from their profiles (KB0017851), and eduroam lowered in preference to the utexas Wi-Fi network to function well.

Sponsoring Visitors, Guests, and Affiliated Workers

Sponsoring Guests and Affiliated Workers on utexas

Longer term visitors who require regular access to the network (e.g., visiting researchers on campus for a semester, or long term contractors) will need an Official Visitor or Affiliated Worker account to access the utexas Wi-Fi network.

Visitors in this role will need to create a UT EID if they do not already have one. Once the EID has been created, administrative staff from the sponsoring department will need to assign the correct affiliations and entitlements in the EID system. For Official Visitors, they can be designated a role corresponding to the VIST affiliation in the EID system. For affiliate workers please see the Introduction to University Affiliate Positions page; see the Public Network Access notes in the Privileges section for details.

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