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False Positives

Number of views : 0
Article Number : KB0010961
Published on : 2019-09-30
Last modified : 2019-09-30 13:55:01
Knowledge Base : IT Public Self Help

On occasion, WorldSpace may incorrectly identify Issues on pages you maintain; this is considered a "false positive." If you believe your report contains false positives, please contact the ITS Accessibility Administrator by sending a request to


What to do with false positives

After consulting with the ITS Accessibility Administrator, the administrator will make recommendations on setting the issue status to 'Ignored'.


What ignoring an issue does

When the monthly scan is run, issues set to 'Ignored' will remain 'Ignored' and will not count against the score for the site.

If you just delete an issue instead of marking it as ignored, then it will be recreated upon the next monthly scan.




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