Welcome To Your UT Austin Official Student Email
Welcome To Your UT Austin Official Student Email!
As a student at The University of Texas at Austin, you are provided with a Microsoft 365 account. This account offers free access to various communication and productivity applications, including the Microsoft Office suite (Word, PowerPoint, Excel and Outlook) as well as Microsoft Teams, SharePoint, Planner, and more. You can access Microsoft 365 training resources to learn more about using Office 365 tools.
Additionally, you receive a student email address based on your EID: [eid]@my.utexas.edu. Starting Fall 2024, this email address will become your official student email, and all important University communications will be sent to your "@my.utexas.edu" address. This email address will be listed in your student record as your primary email address, and you will not be able to change it. You can, however, set up forwarding from your official student email address to an email address of your choosing.
Note: Official UT Email addresses are only available to current students
Why is it Important to Use Your Official UT Email Address?
Your official UT Austin email address ensures secure, reliable, and professional communication with faculty, staff, and fellow students. It is mandatory for all official correspondence related to your studies and university activities. Using your official email helps you stay informed about important updates, deadlines, and events.
The University of Texas at Austin expects all students to check their official email regularly to stay current with university communications. Failure to check your email is not an acceptable excuse for missing important information.
Using Your Official Student Email (also called Office 365 email address)
The ITS Service Desk offers a variety of self-help articles to guide students in setting up and using their official student email address.
• Important information about Office 365.
• What is my Office 365/official email address?
• How do I create an Office 365 mailbox?
• How do I set up Office 365 for MS Outlook on MacOS or Windows?
• How do I forward my official email address to another email?
• What happens to my official student email address after I leave the University?
For additional assistance, you can email help@utexas.edu or call 512-475-9400.
Security Information for Official Email Use
Visit UT Austin’s Information Security Office for guidelines on keeping your email and other digital information secure. Do not respond to or click on links in suspicious emails. You can also find out more in UT’s Acceptable Use Policy for University students.
Addition Resources for Official UT Email
Below are some additional resources to help you navigate email questions.
- For questions about email policy, contact the Information Security Office at security@utexas.edu.
- For more information on Office 365 Email Services, visit the links below:
UT Office 365
Office 365: Applications, Eligibility, and Access
Office 365 for Students - University's Knowledge Base on Office 365 and Email Services